Refund policy
Return & Refund Policy
At Design Menswear, we want you to shop with confidence. We offer a simple and straightforward return process for eligible merchandise.
14-Day Returns
We accept returns within 14 days of delivery.
To qualify for a return, items must be:
- Unworn, unused, and unwashed.
- In their original condition with all original tags attached.
- Free from stains, odors, damage, or signs of wear.
- Unaltered and in their original packaging when possible.
Easy Returns — No Authorization Required
No return request or prior authorization is required.
Simply package your eligible merchandise securely and ship it to:
DESIGN MENSWEAR
18211 W 10 Mile Rd
Southfield, MI 48075
Please include your full name and order number inside the return package so we can identify and process your return.
Return Shipping Costs
Customers are responsible for all return shipping costs.
If an item arrives damaged, defective, or incorrect, please contact us so we can arrange an appropriate resolution at no additional cost to you.
Non-Returnable Items
The following items are not eligible for return:
- Custom-made or made-to-measure garments.
- Clothing altered or tailored to customer specifications.
- Worn, washed, or damaged merchandise.
- Items clearly marked as Final Sale at the time of purchase.
These exclusions do not limit any rights provided by applicable law.
Refund Processing
Once your return is received, we will inspect the merchandise to confirm it meets our return conditions.
Approved refunds will be issued to the original payment method. Please allow time for your bank or payment provider to process the refund.
Questions or Assistance
DESIGN MENSWEAR
Phone: 810-836-8000
Website: www.designmenswear.com
